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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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inkedadam1982

July 3, 2024

5  out of  5 rating by inkedadam1982
"Cassie Ballard helped me switch from my old car insurance (which was increasing every year, despite clean driving record) and made the transition as easy as it could be."
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Thomaseen Williams

June 12, 2024

5  out of  5 rating by Thomaseen Williams
"Wonderful customer service! Made changing insurance companies super easy and actually enjoyable. I have recommended family members to the company. It would be well worth the switch."
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Veronica Villagomez

May 22, 2024

5  out of  5 rating by Veronica Villagomez
"Great customer service , always very helpful & nice!"
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Jason Ortmeier

May 22, 2024

5  out of  5 rating by Jason Ortmeier
"Great customer service. Knowledgable, professional, and high sense of urgency. Im not easy to please or quick to write a review but happy to do so for this team. Highly recommend them for all coverages."
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Chris Riffe

May 20, 2024

5  out of  5 rating by Chris Riffe
"Cassie was a huge help. I wanted to explore different options on my policy and I called her right before they closed. She didn’t hesitate and helped me with everything. She answered all my questions, and I’m glad I called."
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Fayth Mccray

May 16, 2024

5  out of  5 rating by Fayth Mccray
"Very professional I love Cassie Ballard's representatives"
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Tribal Howler

April 26, 2024

5  out of  5 rating by Tribal Howler
"Was great connecting and talking with Cassie. She was sweet and extremely helpful in understanding everything and trying to get the best rate. For a first time insurance purchaser it was a great experience."
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Brittany Pritcher

April 26, 2024

5  out of  5 rating by Brittany Pritcher
"Always so quick to answer all questions and concerns. Love the text messaging feature as well as they always respond asap. Best experience we have ever had using this Statefarm!"
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Tom Youngblood

April 26, 2024

5  out of  5 rating by Tom Youngblood
"Always willing to listen and pleasantly answer all my questions. Supplying coverage as my needs change. Gives me peace of mind. I feel that I have backup. Happy Holidays!!!"
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Kirby Deck

April 13, 2024

5  out of  5 rating by Kirby Deck
"The whole office of people are very nice and courteous and very willing to work with you and to make sure everything is taken care of. Thanks Ladies"
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Beth Bloomfield

April 12, 2024

5  out of  5 rating by Beth Bloomfield
"Great customer service."
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Tara Blauser

April 12, 2024

5  out of  5 rating by Tara Blauser
"Amazing staff!! I would recommend this location to anyone in the area!! Just tell them your needs and they'll accommodate you in any way they can!! Thank you Bryanna Blauser for being Super Amazing"
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Natalie Garrity

April 12, 2024

5  out of  5 rating by Natalie Garrity
"great helpful people work here!!"
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Bryan Stone

April 10, 2024

5  out of  5 rating by Bryan Stone
"Very friendly, knowledgable and helpful agents"
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Sonali Batra

April 5, 2024

5  out of  5 rating by Sonali Batra
"They are so nice and helpful!"
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Deanna Brown

March 20, 2024

5  out of  5 rating by Deanna Brown
"State Farm is the Best. Ms. Ballard and her staff is Awesome! As soon as you contact them, they reply right back. The customer service is fantastic. They makes you feel like Family. Ms Bryanna is absolutely spot on. They rates are the best. They apply every discount they could if you qualify. You can't ask for a Better Staff/Team. I pray God continues to elevate and Bless You and Your Staff Ms. Cassie B."
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Maggie Cox

March 14, 2024

5  out of  5 rating by Maggie Cox
"After moving to South Carolina from Alabama and having a horrible experience with another local agent, Cassie’s entire staff has made us feel like our needs are being heard and taken care of. We highly recommend them to anyone!"
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Pam Kelm

March 8, 2024

5  out of  5 rating by Pam Kelm
"Cassie & her group are absolutely amazing !! Some of the best people to work with. ALWAYS there for our needs & to answer any questions I may throw at them. Very informed on all policy needs. Highly recommend this wonderful group for all insurance needs."
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Tina Holliday

March 6, 2024

5  out of  5 rating by Tina Holliday
"Cassie and her team are the best! Always available and willing to help with all of my insurance needs. So glad to have her expertise!"
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Jennifer Hunt

March 6, 2024

5  out of  5 rating by Jennifer Hunt
"100% recommend this agency for insurance! They made the process so easy and were so friendly. Very happy to answer all my questions, which put my mind at ease. Had a fantastic experience!"
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Felicia Rhoades

March 2, 2024

5  out of  5 rating by Felicia Rhoades
"I have had Cassie and her agents for well over a year, and recently got a different car. The entire staff is beyond helpful and very friendly. I would highly recommend them for your insurance needs!!!"
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Sandra Bessent

February 8, 2024

5  out of  5 rating by Sandra Bessent
"Everyone I have had contact at Cassie Ballard's office has been very helpful in answering my many questions. I feel confident in their ability to handle my insurance needs."
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John Davis

February 8, 2024

5  out of  5 rating by John Davis
"They are so compassionate when they deal with me. They work with me when I'm late on payment."
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Chynna Doctor

February 7, 2024

5  out of  5 rating by Chynna Doctor
"Awesome staff and amazing customer service. Always helpful. Honestly speaking the best insurance company I’ve ever dealt with."
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Taylor Mattie

December 8, 2023

5  out of  5 rating by Taylor Mattie
"These are some of best insurance people I've worked with. Allison Howard is super helpful, and genuinely a kind person!"