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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lauren Beasley

August 18, 2023

5  out of  5 rating by Lauren Beasley
"Cassie Ballard is amazing! We had just moved to SC right after COVID and were in desperate need of all things insurance. She instantly calmed our nerves with her attention to detail and the customer service from her whole team. If you’re moving to SC, she’s your gal!"

Daniel Stone

July 12, 2023

5  out of  5 rating by Daniel Stone
"This is the best State Farm ever in all honesty. I’ve had State Farm in the past and they were not as helpful and friendly as Cassie and her team. When they say they lookout for their customers they actually mean it and they always treat you with kindness and respect. Love this team."

Nehemiah Stafford

June 28, 2023

5  out of  5 rating by Nehemiah Stafford
"Kaley was a tremendous help! Personable, attentive, and promptly hilarious, she helped me resolve my insurance concerns faster than a greyhound couod catch a turtle on ambien. New policy coverage, bundled rental & auto, safe driver benefits - i got the gambit and now I’m better for it. give these ladies a ring! I’m 101% sure they’ll help ease your stressing 😎"

Cbaschedule Cbaschedule

June 27, 2023

5  out of  5 rating by Cbaschedule Cbaschedule
"I have been looking for homeowners' Insurance and Just about gave up. Then one day I check my mail and like magic there it was a letter from State Farm. Imagine my Suprise when I open it and there was a quote for homeowners' insurance from Allison Howard! I called and what a delight Allison was. She was a life saver! Not only did she save me money on my homeowners insurance, she save money with my car insurance also! Thank you, Allison, for being so kind and understanding. Alicia Washington"

Jen Robinson

June 22, 2023

5  out of  5 rating by Jen Robinson
"Cassie Ballard and her team at State Farm always go above and beyond to help me with anything and everything involving my insurance! They are so kind and patient, not to mention understanding. I wouldn’t ever want anyone else to handle my insurance policy. Thank you Cassie Ballard and team!!!!"

melissa russell

June 9, 2023

5  out of  5 rating by melissa russell
"Kaley and Cassie also Ashley ,were very kind,well knowledgeable in helping my husband and I find the best deals. I'm truly happy and proud of these ladies they are hard working and absolutely wonderful. Thank you and also continue to keep smiling it's heard over the phone that's what sets you apart from the rest. A great personality, Thank you and hope to do business with you for many years to come ❤️👍"

Carly Geralds

June 6, 2023

5  out of  5 rating by Carly Geralds
"Allison at Cassie Ballard was super helpful at making sure we got the insurance coverage required at the minimum cost. She answered all of our questions in more than a timely manner and made the entire process painless! Couldn’t recommend her or the team any more for all insurance needs!"

Medicinal Or Nothing I LLC

June 2, 2023

5  out of  5 rating by Medicinal Or Nothing I LLC
""Kaley on Cassie Ballard team" SC agent Affordable & excellent customer service straight to the point. We received renters insurance."

David Campbell

June 2, 2023

5  out of  5 rating by David Campbell
"Cassie and her team have gone above and beyond to help me with my insurance needs. Always there for me when I need them. Very glad I switched to this agency. Thank you Cassie and the team!"

Anna Ballard

June 2, 2023

5  out of  5 rating by Anna Ballard
"Have been insured here for years - top notch customer service. Was able to save me money and get me better coverage. Would highly recommend to anyone in the Charleston area!"
Profile photo of Lamarr Richardson

Lamarr Richardson

June 2, 2023

5  out of  5 rating by Lamarr Richardson
"I am so blessed to have an insurance company that take the time to get to know their customers needs!! Kaylee Headley is not only the sweetest but the most knowledgeable person I've ever met in the business! I truly appreciate her for everything she has done for me and my family! Thank you Haylee! If you need insurance...she is the person/ company you should call."

Shaylee Heistad

June 2, 2023

5  out of  5 rating by Shaylee Heistad
"Cassie and her team are wonderful, they go above and beyond to find the best deals specific to you and provide excellent customer service. Everyone is so kind and helpful at this office. I highly recommend giving them a call for any of your insurance needs!"

Madison Bell

June 2, 2023

5  out of  5 rating by Madison Bell
"Excellent service don’t think twice just get statefarm,the agents are so friendly and helpful to make sure you get the best plan ever. All I can say is I love it here!!!!!"

Cecilia Olivia

June 2, 2023

1  out of  5 rating by Cecilia Olivia
"Extremely disappointed with the service. Lack of communication and repeated emails go unanswered, which is concerning when you are requesting basic support you expect to receive as an insured. Thankfully I cancelled my State Farm policy, as I surely would not be comfortable with any claim being properly handled and attended to."

Leah Masterson

May 24, 2023

5  out of  5 rating by Leah Masterson
"Kaley at State Farm was so helpful when it came to adding a new vehicle onto my account as well as working with all options so that my insurance was exactly what I needed and within budget! Thank you Kaley! Much appreciation! A+++++"

Keenan Morrissey

May 17, 2023

5  out of  5 rating by Keenan Morrissey
"Kaley was incredibly helpful and was able to work around my schedule to find me the best possible policy. She is extremely kind and I truly felt she cared about getting me the best fit!"

Shanicea Pease

April 12, 2023

5  out of  5 rating by Shanicea Pease
"Bryanna is just amazing! I had the best experience with her and she was super helpful! She made purchasing insurance so easy!"

Brittany Howell

April 10, 2023

5  out of  5 rating by Brittany Howell
"This is my second time calling Cassie Ballard team at State Farm for my insurance. Don't think I will ever go anywhere else. I would recommend them to anyone. They are amazing."

Christopher Scott

March 28, 2023

5  out of  5 rating by Christopher Scott
"We had a wonderful experience getting car insurance started with Kaley. She was extremely helpful and we are so glad she was able to help us."

Kevin Snyder

March 2, 2023

5  out of  5 rating by Kevin Snyder
"Thank you for your seeing my insurance up in last than 20mins! You made the transfer from another company to state farm an easy process for me, I appreciate you and thanks,,, you are awesome!!!!!!"

Dave Shadix

February 27, 2023

4  out of  5 rating by Dave Shadix
"Was impressed with the friendliness and competence of the people...not to mention the great rates."

Chaela Jenkins

February 20, 2023

5  out of  5 rating by Chaela Jenkins
"I’m proud to be apart of the State Farm team. As an independent college student not only are they affordable but the communication is outstanding. My agent is always there when I need her whether it’s answering simple questions or finding me more discounts so that I can save. I really appreciate everyone at State Farm."

Dani Cribbs

February 16, 2023

5  out of  5 rating by Dani Cribbs
"Very kind and easy to work with."

Kochelle MAZYCK

February 15, 2023

5  out of  5 rating by Kochelle MAZYCK
"Allison is the BEST. I have been putting this off for about 2 weeks. I was about to start searching for a new insurance quote then my email reminded to take a survey for State Farm. Right there was a sign that I need to call them. All my questions answered very good customer services. Thanks y’all I appreciated everything. Highly recommended."

Karen Bennett

February 13, 2023

5  out of  5 rating by Karen Bennett
"I absolutely love Kaley and the rest of the Cassie Ballard team. I recently contacted them about switching services from another insurance carrier and I'm happy that I did. They were able to beat my current rates with very minimal change in coverage. Kaley took her time with me and made sure to answer every question I had while I was comparing the new policies to the old. I switched over my home and auto policies which means I had a lot of questions. She was very patient and understanding to my needs. We spoke multiple times and Kaley was eager to help every time. They're very welcoming and made me feel more like family than a customer. I would highly recommend my family and friends to them."