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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison and Jesse

March 14, 2025

5  out of  5
rating by Madison and Jesse
"We loved our experience with Cassie! We just bought our first home and reached out to get a quote for our homeowners insurance & it was such a quick and easy process. Cassie connected with our lender and had us all squared away in less than a day. So thankful to her!!"
We responded:
"Madison, thank you so much for your kind review! I am so glad we were able to help with your homeowner's insurance. Congratulations on your new home-please let us know if you need anything! -Cassie Ballard, Agent. "
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Jacob Howard

March 14, 2025

5  out of  5
rating by Jacob Howard
"Nice office and friendly employees would recommend for insurance needs."
We responded:
"Jacob, thank you for your review! We appreciate your business with our office and look forward to continuing to serve you! Please let us know if you need anything. -Cassie Ballard, Agent. "
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Cynthia Capaldo

March 14, 2025

5  out of  5
rating by Cynthia Capaldo
"Very professional and friendly!"
We responded:
"Thank you for choosing the Cassie Ballard State Farm agency!"
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Michael Beale

March 14, 2025

5  out of  5
rating by Michael Beale
"I had a fantastic experience with Cassie Ballard State Farm! The staff was incredibly friendly and took the time to answer all my questions. They provided me with excellent auto and life insurance rates that fit my budget perfectly. On top of that, they also introduced me to their credit card options, and I ended up signing up for one because of the great benefits. The entire process was smooth and hassle-free. I highly recommend this agency to anyone looking for quality insurance and exceptional customer service!"
We responded:
"Michael, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, your satisfaction is our top priority. We look forward to continuing to support your insurance needs. -Cassie Ballard, Agent. "
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mary mckenzie

March 14, 2025

5  out of  5
rating by mary mckenzie
"Cassie Ballard State Farm is the best! The employees here are amazing and offer the best services!"
We responded:
"Mary, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Cassie Ballard, Agent. "
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Mary McKenzie

March 14, 2025

5  out of  5
rating by Mary McKenzie
"This office was great and helped me get everything I need. Everyone is so kind and explained things very well."
We responded:
"Mary, thank you so much for taking the time to leave us a review! We look forward to continuing to provide you with great service and truly appreciate your business. If there is anything else we can do for you, please let us know! -Cassie Ballard, Agent. "
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Abc Paving

March 5, 2025

5  out of  5
rating by Abc Paving
"Bryanna help me so much today I switched over from a previous insurance company to State Farm I was able to ensure both of my vehicles and homeowner insurance also boat Insurance all in one day great prices very easy and convenient I highly recommend this office the staff is amazing and helpful"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs and I am so glad Bryanna was able to help you out. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Kailah Dereef

February 28, 2025

5  out of  5
rating by Kailah Dereef
"Amazing people, I love them dearly. They are very attentive and helpful."
We responded:
"Thank you for your kind review! It is truly a pleasure to provide you with great customer service and take care of all your insurance needs. -Cassie Ballard"
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Richard Kimball

February 24, 2025

5  out of  5
rating by Richard Kimball
"The personnel in Cassie’s office are very efficient, knowledgeable and easy to work with and we have 6 policies with this office."
We responded:
"Thank you for your review! We appreciate your continued business over the years, please let us know if you need anything at all. -Cassie Ballard "
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Jake Altier

February 13, 2025

5  out of  5
rating by Jake Altier
"Cassie is wonderful to work with, I was so glad Statefarm dropped their prices for our area. We easily bundled our car and home insurance and got a great deal. Cassie was very good to work with, she is kind and easily reaches!"
We responded:
"Jake, thank you so much for your review! I am so glad Allison was able to help you out with your auto and homeowner needs. We’re thrilled to have you with our agency. Please let us know if you need anything at all. -Cassie Ballard"
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Dave Duke (DD Services & Repairs)

January 31, 2025

5  out of  5
rating by Dave Duke (DD Services & Repairs)
"I recently bought an insurance policy for my three vehicles From Allison with Cassie Ballard State Farm and it was by far the best experience I’ve ever had buying Insurance. She was very helpful answered all my questions told me what my options were and Even discussed life insurance options with me. I highly recommend Cassie Ballard with State Farm to anybody that wants to have a pleasant experience buying their insurance at an awesome fair price. Call State Farm today!!!!"
We responded:
"Thank you so much for your five-star review! I am so glad Allison was able to help out with your auto insurance and we look forward to helping out with your life insurance needs too! Please let us know if you need anything at all. -Cassie Ballard"
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Gary Sawyer

January 31, 2025

5  out of  5
rating by Gary Sawyer
"Always a courteous and professional encounter"
We responded:
"Thank you for your kind review! We appreciate your continued business over the years. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Spring Perry

January 17, 2025

5  out of  5
rating by Spring Perry
"This is the best insurance agent !!! Always answers my text amd is always very helpful. Thank you to Cassie my agent. But also thank the people who work really hard to do what’s best for your situation!!!!"
We responded:
"Ms. Perry, thank you so much for your kind review! We are always here to help you. Please let us know if you need anything, we appreciate your continued business! -Cassie Ballard "
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Scott Spring

January 13, 2025

5  out of  5
rating by Scott Spring
"Great to work with, we got better rates than Geico on our auto and home insurance."
We responded:
"Thank you so much for your review! I am so happy Charles was able to help out with your insurance needs. We appreciate your business, please reach out if you need anything! -Cassie Ballard"
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Ross Pittman

January 8, 2025

5  out of  5
rating by Ross Pittman
"Allison Howard was a joy to work with, and she explained all the available options thoroughly. I do appreciate her customer service, and hope she stays on the team at Cassie Ballard’s office."
We responded:
"Mr. Pittman, thank you so much for your review! I am so happy Allison was able to help you out with your insurance needs, she is one of the best! Please let us know if you need anything at all. -Cassie Ballard"
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Michael Beale

December 18, 2024

5  out of  5
rating by Michael Beale
"Super friendly and knowledgeable. They were able to help out with my life and auto insurance needs!"
We responded:
"Thank you so much for the kind review! We are so happy we were able to help you out with your insurance needs and look forward to continuing to provide you with great service! If there is anything else we can do for you, please let us know! -Cassie Ballard"
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John Alvanos

December 18, 2024

5  out of  5
rating by John Alvanos
"Cassie Ballard State Farm Agent is the BEST INSURANCE AGENT I have ever had. They take care of all your needs. Don’t hesitate to use her. 5 Stars. Thank you Cassie."
We responded:
"Mr. Alvanos, thank you so much for the 5-star review! My team and I are grateful for your business! Please let us know if you need anything at all. -Cassie Ballard "
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Noah Mettenheimer

December 6, 2024

5  out of  5
rating by Noah Mettenheimer
"Cassie Ballard's state farm office has been great to work with. Fast response time and never any issues. 5 stars!"
We responded:
"Thank you for the wonderful review! Thank you for your continued business with our office, please let us know if you need anything at all. -Cassie Ballard"
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Trenae` Jefferson

November 25, 2024

5  out of  5
rating by Trenae` Jefferson
"I had a wonderful experience working with Cassie. Her exceptional customer service, along with her infectious laughter, made the process of finding insurance much easier and less stressful. I highly recommend her as an agent!"
We responded:
"Thank you for your kind review, Trenae! I'm so glad Allison was able to help you out with your auto and life insurance. If you ever have any questions or need assistance, we’re here to help! -Cassie Ballard"
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Madison Lance

November 21, 2024

5  out of  5
rating by Madison Lance
"Super helpful and kind over the phone. Made getting renters insurance super easy! I would definitely recommend to a friend!"
We responded:
"Thank you so much for your kind review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Cassie Ballard"
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Stacey Kill

November 15, 2024

5  out of  5
rating by Stacey Kill
"Cassie and her group are a pleasure! Allison is so helpful and knowledgeable and made my transition from another company seamless. Great experiences all the way around."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Allison was able to make your transition smooth and hassle-free. We're delighted to know you had such a positive experience with us!"
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Danielle P

September 24, 2024

5  out of  5
rating by Danielle P
"I have been with state farm for a few years and they have been very helpful. Cassie's team go above and beyond whenever I need them. Thank you Brianna, Allison and Cassie for all of your help."
We responded:
"Thank you so much for your kind words, Danielle! It's wonderful to hear that Brianna, Allison, and I have been able to assist you whenever needed. We truly appreciate your continued trust and support!"
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Pam

August 27, 2024

5  out of  5
rating by Pam
"From the moment I inquired about an auto policy, Mrs. Balliet was wonderful. She walked me through the details and answered every question with patience and was very thorough. I highly recommend using the office of Cassie Ballard for all of your insurance needs!"
We responded:
"Thank you so much for your kind words, Pam! It's fantastic to hear that you had such a positive experience with Mrs. Balliet. We strive to provide thorough and patient service to everyone who walks through our doors. Your recommendation means a lot to us!"
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inkedadam1982

July 3, 2024

5  out of  5
rating by inkedadam1982
"Cassie Ballard helped me switch from my old car insurance (which was increasing every year, despite clean driving record) and made the transition as easy as it could be."
We responded:
"Thank you for sharing your positive experience, inkedadam1982! I'm glad Cassie was able to help you make a smooth transition to a new car insurance policy. We appreciate your feedback and look forward to continuing to provide excellent service."
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Thomaseen Williams

June 12, 2024

5  out of  5
rating by Thomaseen Williams
"Wonderful customer service! Made changing insurance companies super easy and actually enjoyable. I have recommended family members to the company. It would be well worth the switch."
We responded:
"Thank you for your kind words, Thomaseen! We're thrilled to hear that you had a smooth transition and enjoyed the process of switching insurance companies. We appreciate your recommendations and look forward to continuing to provide excellent service to you and your family members."