State Farm® Insurance Agent Cassie Ballard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Danielle P
September 24, 2024
5
out of
5
rating by Danielle P
"I have been with state farm for a few years and they have been very helpful. Cassie's team go above and beyond whenever I need them. Thank you Brianna, Allison and Cassie for all of your help."
We responded:
"Thank you so much for your kind words, Danielle! It's wonderful to hear that Brianna, Allison, and I have been able to assist you whenever needed. We truly appreciate your continued trust and support!"
Pam
August 27, 2024
5
out of
5
rating by Pam
"From the moment I inquired about an auto policy, Mrs. Balliet was wonderful. She walked me through the details and answered every question with patience and was very thorough. I highly recommend using the office of Cassie Ballard for all of your insurance needs!"
We responded:
"Thank you so much for your kind words, Pam! It's fantastic to hear that you had such a positive experience with Mrs. Balliet. We strive to provide thorough and patient service to everyone who walks through our doors. Your recommendation means a lot to us!"
inkedadam1982
July 3, 2024
5
out of
5
rating by inkedadam1982
"Cassie Ballard helped me switch from my old car insurance (which was increasing every year, despite clean driving record) and made the transition as easy as it could be."
We responded:
"Thank you for sharing your positive experience, inkedadam1982! I'm glad Cassie was able to help you make a smooth transition to a new car insurance policy. We appreciate your feedback and look forward to continuing to provide excellent service."
Thomaseen Williams
June 12, 2024
5
out of
5
rating by Thomaseen Williams
"Wonderful customer service! Made changing insurance companies super easy and actually enjoyable. I have recommended family members to the company. It would be well worth the switch."
We responded:
"Thank you for your kind words, Thomaseen! We're thrilled to hear that you had a smooth transition and enjoyed the process of switching insurance companies. We appreciate your recommendations and look forward to continuing to provide excellent service to you and your family members."
Veronica Villagomez
May 22, 2024
5
out of
5
rating by Veronica Villagomez
"Great customer service , always very helpful & nice!"
We responded:
"Thank you, Veronica! We're thrilled to hear that you've had a great experience with our customer service team. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Jason Ortmeier
May 22, 2024
5
out of
5
rating by Jason Ortmeier
"Great customer service. Knowledgable, professional, and high sense of urgency. Im not easy to please or quick to write a review but happy to do so for this team. Highly recommend them for all coverages."
We responded:
"Thank you, Jason, for taking the time to share your positive experience with us! We are thrilled to hear that you found our team knowledgeable, professional, and responsive. We appreciate your recommendation and look forward to continuing to provide excellent service for all your insurance needs."
Chris Riffe
May 20, 2024
5
out of
5
rating by Chris Riffe
"Cassie was a huge help. I wanted to explore different options on my policy and I called her right before they closed. She didn’t hesitate and helped me with everything. She answered all my questions, and I’m glad I called."
We responded:
"Thank you for sharing your positive experience, Chris! We're glad Cassie was able to assist you with exploring different policy options and answering all your questions. We appreciate your feedback and look forward to continuing to provide excellent service."
Fayth Mccray
May 16, 2024
5
out of
5
rating by Fayth Mccray
"Very professional I love Cassie Ballard's representatives"
We responded:
"Thank you for the kind words, Fayth! We strive to provide professional service and are glad to hear that you had a positive experience with our team. If you have any further feedback or questions, feel free to reach out."
Tribal Howler
April 26, 2024
5
out of
5
rating by Tribal Howler
"Was great connecting and talking with Cassie. She was sweet and extremely helpful in understanding everything and trying to get the best rate. For a first time insurance purchaser it was a great experience."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Brittany Pritcher
April 26, 2024
5
out of
5
rating by Brittany Pritcher
"Always so quick to answer all questions and concerns. Love the text messaging feature as well as they always respond asap. Best experience we have ever had using this Statefarm!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Tom Youngblood
April 26, 2024
5
out of
5
rating by Tom Youngblood
"Always willing to listen and pleasantly answer all my questions. Supplying coverage as my needs change. Gives me peace of mind. I feel that I have backup. Happy Holidays!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Kirby Deck
April 13, 2024
5
out of
5
rating by Kirby Deck
"The whole office of people are very nice and courteous and very willing to work with you and to make sure everything is taken care of. Thanks Ladies"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Beth Bloomfield
April 12, 2024
5
out of
5
rating by Beth Bloomfield
"Great customer service."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Tara Blauser
April 12, 2024
5
out of
5
rating by Tara Blauser
"Amazing staff!! I would recommend this location to anyone in the area!! Just tell them your needs and they'll accommodate you in any way they can!! Thank you Bryanna Blauser for being Super Amazing"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Natalie Garrity
April 12, 2024
5
out of
5
rating by Natalie Garrity
"great helpful people work here!!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Bryan Stone
April 10, 2024
5
out of
5
rating by Bryan Stone
"Very friendly, knowledgable and helpful agents"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Sonali Batra
April 5, 2024
5
out of
5
rating by Sonali Batra
"They are so nice and helpful!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Deanna Brown
March 20, 2024
5
out of
5
rating by Deanna Brown
"State Farm is the Best. Ms. Ballard and her staff is Awesome! As soon as you contact them, they reply right back. The customer service is fantastic. They makes you feel like Family. Ms Bryanna is absolutely spot on. They rates are the best. They apply every discount they could if you qualify. You can't ask for a Better Staff/Team. I pray God continues to elevate and Bless You and Your Staff Ms. Cassie B."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Maggie Cox
March 14, 2024
5
out of
5
rating by Maggie Cox
"After moving to South Carolina from Alabama and having a horrible experience with another local agent, Cassie’s entire staff has made us feel like our needs are being heard and taken care of. We highly recommend them to anyone!"
We responded:
"Thank you for sharing your positive experience with Cassie's staff! We're thrilled to hear that after a difficult experience with another local agent, Cassie and her team have made you feel heard and well taken care of. At Cassie Ballard State Farm Agency, providing exceptional service and meeting the needs of our clients are our top priorities. It's wonderful to know that our efforts have made a positive impact on your insurance experience."
Pam Kelm
March 8, 2024
5
out of
5
rating by Pam Kelm
"Cassie & her group are absolutely amazing !! Some of the best people to work with. ALWAYS there for our needs & to answer any questions I may throw at them. Very informed on all policy needs. Highly recommend this wonderful group for all insurance needs."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Tina Holliday
March 6, 2024
5
out of
5
rating by Tina Holliday
"Cassie and her team are the best! Always available and willing to help with all of my insurance needs. So glad to have her expertise!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Jennifer Hunt
March 6, 2024
5
out of
5
rating by Jennifer Hunt
"100% recommend this agency for insurance! They made the process so easy and were so friendly. Very happy to answer all my questions, which put my mind at ease. Had a fantastic experience!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Felicia Rhoades
March 2, 2024
5
out of
5
rating by Felicia Rhoades
"I have had Cassie and her agents for well over a year, and recently got a different car. The entire staff is beyond helpful and very friendly. I would highly recommend them for your insurance needs!!!"
We responded:
"Felicia, Welcome back to South Carolina! We are so glad we have been able to assist you with your Insurance needs and ensure the transfer was smooth!"
Sandra Bessent
February 8, 2024
5
out of
5
rating by Sandra Bessent
"Everyone I have had contact at Cassie Ballard's office has been very helpful in answering my many questions. I feel confident in their ability to handle my insurance needs."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
John Davis
February 8, 2024
5
out of
5
rating by John Davis
"They are so compassionate when they deal with me. They work with me when I'm late on payment."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."